Course curriculum

  • 1

    Introduction to Internal Audits

    • Welcome Video

    • Welcome

    • Purpose and Importance of Audits

    • Plan-Do-Check-Act

    • Types of Audit

    • Audit Criteria

    • Types of Internal Audits

    • Process Audits

    • Horizontal Audit - Departmental

    • Horizontal Audit - Site

    • Vertical Systems Audit
  • 2

    The Auditor

    • Auditor Attributes

    • The Audit Team Leader

    • Quiz - Auditor Attributes

  • 3

    Planning and Preparing for Audits

    • The Internal Audit Process

    • The Internal Audit Schedule

    • Frequency of Audits

    • Developing Audit Plans

    • Audit Tools - The Checklist

    • Audit Tools - The Marked Up Procedure

    • Audit Tools - The Flow Diagram

    • Competency Assessment Part 1 - Audit Planning
  • 4

    Conducting Internal Audits

    • Interviews

    • Questioning Techniques

    • Types of Questions

    • Collecting Objective Evidence

    • Managing Difficult Situations

    • Competency Assessment Part 2 – Conducting an Internal Audit
  • 5

    Reporting and Follow-Up Actions

    • Audit Reporting

    • Presentation of Audit Findings

    • Deficiency Statements

    • Competency Assessment Part 3 - Audit Report